![]() ![]() ![]() the tenant domain the numbers are associated with.The only way to change a phone number type is to contact the Microsoft Number Porting Team by sending an email to When sending the email request, be sure to include the following: There are no PowerShell commands that will make the conversion either. The Skype for Business admin center does NOT provide a method to convert the phone number type. Unfortunately, the solution is not something you can perform yourself. But what do you do if you want to convert a User number to a Service number, or vice versa?įortunately, the answer is rather easy. ![]() Service numbers can be used for audio conferencing, auto attendants, or a call queue. As its name implies, User numbers can be assigned to users. A number can be either a User number, or it can be a Service number. That’s just one of the many different advantages Skype for Business brings to the table.īusinesses can assign two different types of phone numbers with Skype for Business online. With Skype for Business, everyone will have an assigned phone number they can use as their business line that will also travel with them on their smartphones. The Meet Now feature in Skype for Business and several other meeting features are unable to cooperate well or at all with Skype for Consumerįor more information on managing your contacts in Skype for Business, see Manage a contact from a contact card and Adding a Contact.Skype for Business makes it easy for businesses to simplify their infrastructures with one platform for calling, conferencing, video, and sharing.Sharing features in Skype for Business such as Screen Sharing, Sending Attachments while in-call, and Presenting Desktop are not currently compatible with Skype for Consumer.Most emojis will incorrectly send or not send at all between Skype for Business and Skype for Consumer clients.Right-click on the email address of the user in the search results and select 'Add Contact'.In the search bar of the Skype for Business client, type in the email address of the Skype for Consumer user you wish to add to your contacts list.Once the contact request has been accepted, the user's presence and chat will become available. Once you've added the Skype for Consumer user, a request will be sent to them.Select the group you wish to place your newly added contact into (e.g.In the search bar of the Skype for Business client, type in the username or email address of the Skype for Consumer individual ensuring the Skype Directory tab is selected.The telephone number for this contact will appear as the contact's name and cannot be modified to include any additional informationĪdd a Skype for Consumer Contact (Windows):.Right-click again on the newly added contact, and select the group(s) you want this contact to be listed under.Right-click on the highlighted telephone number in the search results and select 'Add Contact'.Enter details for your contact in the corresponding fields (e.g.Within the contact card near the top-right, select 'Add to Outlook Contact'.To update your contact's details, right-click on the contact and select 'See Contact Card'.By default, the telephone number for this contact will appear as the contact's name until the contact card is updated with the appropriate information.Right-click on the highlighted telephone number in the search results and select 'Add to Contacts List'.In the search bar of the Skype for Business client, type in the external telephone number you wish to save to your contacts list (e.g.doctor's office) or a Skype for Consumer userĪdd an External Telephone Number (Windows): Members of an AD group will automatically be updated based on their appointment with the UniversityĪ Non-University contact can either be an external telephone number (e.g.Right-click on the group name in the search results and select 'Add to Contacts List'.In the search bar of the Skype for Business client, type in the name of an Active Directory mail-enabled security group (e.g.Right-click on the name of the individual in the search results and select 'Add to Contacts List'.In the search bar of the Skype for Business client, type in the name of an Active Directory mail-enabled individual (e.g.In Skype for Business, you can add four types of contacts to your contact list:Ī University contact is searchable within our organization's Global Address List and is either an Active Directory mail-enabled individual or security group (e.g. ![]()
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